Privacy Policy

We collect the information needed to process your order: your name, phone number, delivery address, and email if you provide one. If you sign in with Google or Facebook, we receive your name and, where the provider shares it, your email.

We use this information to fulfil and deliver your order, verify your identity when needed (including by SMS OTP), communicate with you about your order, and improve our service. We do not sell your personal information to third parties.

Your information may be shared with our delivery partners solely to complete delivery, and with payment partners solely to process payment.

Cookies and advertising: we use cookies and similar technologies, including the Meta Pixel and Google Analytics, to understand how visitors use our site and to measure and improve our advertising on Facebook and Instagram. When you browse or place an order, information such as the pages you view, the products you add to your cart and your order may be shared with Meta and Google for these purposes; any contact details shared this way are hashed (converted into an unreadable code) first. Meta and Google may use cookies to show you relevant ads. You can manage ad personalisation at facebook.com/adpreferences and in your Google ad settings, and you can block or delete cookies in your browser settings.

You can view and update your account details, including your saved addresses, at any time from your account page. To request deletion of your account or data, contact us using the details on our Contact page.

We use industry-standard measures to protect your information, including encrypted connections and access controls on our systems.